Shipping Policy

Genericmedmart.com is one of the best online pharmacies that effectively serves the needs of all clients regardless of their current location. Once a customer has made an order, it is immediately processed within the next 24 hours. Furthermore, customers can still place their order during weekends and holidays but the product will be shipped on the next working day.

For convenience, our online pharmacy will send you an Email immediately the product has been shipped. The Email contains a tracking code and any other information regarding the product that a customer may wish to know. Our online store uses two types of shipping options i.e. Express Shipment and Post Registered hence a customer can choose the most preferred shipping option. For an Express Shipment, it will take close to 21 working days before you can get the product while a person using Post Registered option will have to wait 8-10 business days.

At Genericmedmart.com, we highly value our customers and strive to keep every promise that is made. This is the main driving force behind the timely shipments that we make for all customers who have purchased any type of product. To maintain the trust levels with our customers, we offer a full refund according to the company’s refund policy once a package fails to reach the customer.

Genericmedmart.com gives you the best online pharmacy services at every particular step of the way. We make sure that all the necessary precautions are put in place so that you may receive the product in time and in the same condition that it left the store. This is made possible through the methods that have been given below:

  • You can get to track the movement of your package since a tracking code is sent to your registered email address once a product is shipped. With this code in place, a customer can get the chance of tracking the status of their order.
  • Our pharmacy only uses physical addresses when shipping the package.
  • Any order exceeding $150 is shipped freely to a customer using Express Shipment option.
  • For the product to be shipped, a customer must first verify the shipment before it can be initiated.
  • All customers should cross check their shipping address before submitting them since we do not cater for a package sent to the wrong address.
  • For any query, a customer can contact us using the email that was given to them or through our toll-free number that is provided.

Security Policy

At Genericmedmart.com, we guarantee the security of all our customers when it comes to keeping their details safe and secure. Many people are against online shopping as they term it insecure but at our online store, we take away this assumption. With a modern security system, all data provided by a customer is kept safe. To maintain the security of our customers, the following measures have been put in place:

  • Systems used by our online pharmacy do not document the information that is given to us by our customers. This is made possible by our Peripheral Component Interconnect (PCI) processor that protects the system from any online peril.
  • Secure Socket Layer (SSL) security has also been put in place thus preventing third parties from accessing what is contained in our servers. All information such as mobile number, credit card and email address provided by the customer is only used for conducting business between our online store and the customer.
  • com has a secure 3D Compliant Payment Processor which is verified by VISA and approved for use in protecting transactions made with a customer.

With Genericmedmart.com, you need not to worry about your security when making an online purchase.